Terms of service
TERMS OF SERVICE
AGREEMENT
By placing an order on ypcollective.com you agree to these Terms, the Shipping Policy and the Return, Refund & Chargeback Policy. All three apply together.
THE PIECES
Photos, measurements and condition notes are part of each listing; please review them before purchase. A piece can sell before your checkout is complete. If that happens after you have paid, the payment is refunded in full.
PRICES AND ERRORS
Prices are in US dollars. If a listing shows a clear pricing or description error, YP Collective may cancel the order and refund it in full before it ships.
OFFERS
An accepted offer is valid for the time stated in the offer email. The piece is held only until payment is authorized within that window.
ORDER VERIFICATION AND PAYMENT SECURITY
Every order is reviewed before it ships.
Orders of $1,000 or more, orders with a new or international address, and orders paid by digital wallet may be held for verification. Verification can include confirmation by phone, text or video call; a government-issued photo ID matching the cardholder's name; and confirmation that the billing and shipping details match the payment record.
Orders that cannot be verified within 3 business days are cancelled and refunded in full to the original payment method.
Payments are processed by Shopify Payments. YP Collective never sees or stores full card numbers.
Each piece is photographed and its condition, markings and serial details (where present) are recorded before it ships.
Bank wire is the preferred payment method, and wire payments receive the saving shown on the site. Wire details are given only by YP Collective directly, by email or phone from the contacts listed below, and never by a third party. Before sending a wire, confirm the details with YP by phone.
DISPUTES AND CHARGEBACKS
If anything is wrong with your order, contact ypcollective@pm.me first and allow up to 7 business days for review and resolution. YP Collective keeps tracking records, delivery signatures, photos and all correspondence, and provides them to your bank in any dispute. A chargeback that is knowingly false is treated as fraud and may be reported to the payment processor and law enforcement. Nothing in these Terms removes a right you have under your card agreement or applicable law.
CONTENT
All photos, text and listings on ypcollective.com belong to Young Professionals Collective Inc. and may not be copied or reused without written permission.
GOVERNING LAW
These Terms are governed by the laws of the State of North Carolina.
CONTACT
YP Collective (Young Professionals Collective Inc.)
Email: ypcollective@pm.me
Phone / Text / WhatsApp: +1 516-351-9766